Major Xbox outage leads to confusion and frustration over ‘offline’ games

Major Xbox outage leads to confusion and frustration over 'offline' games

It was a weekend full of drama! As we’ve mentioned elsewhere on Pure Xbox, the Xbox network has been in a lot of trouble over the past few days, leading to a lot of confusion, frustration, and even anger from players.

Several times in the past 48 hours, some players have reported being unable to play any of their Xbox games whether they want to play online or offline, resulting in a variety of complaints:

In cases like this, the workaround is usually to set up your Xbox as a “home” console prior to the outage (we have a guide on how to do that elsewhere on Pure Xbox), and while that seemed to work effectively for most people, a few reported that the “home Xbox” option did not solve the problem for them on this occasion. However, it seems that the vast majority of these users do not know exactly how it works:

The outage has certainly sparked a lot of discussion about how Xbox handles outages from an “offline mode” perspective, and it will be interesting to see if the Xbox team responds to some of the discontent in the coming days.

It seems the most important thing to communicate more effectively is that it’s crucial to set up your Xbox as a ‘home’ console before Xbox Live turns off, and then you also have to manually choose the “go offline” setting. There’s just way too much confusion about this, and it really shouldn’t be that complicated for the average user.

Have you had any problems? What are your thoughts? Let us know in the comments below.